“Financial Institution Data Match” (FIDM) an enforcement technique that even the state is not clear on. The purpose of FIDM is to identify accounts belonging to non-residential parents who are delinquent in their child support obligations. Once identified, these accounts may be subject to “freezing” and “seizing” by the county Child Support Enforcement Agency – according to Ohio Department of Job and Family Services.
Issue: Cuyahoga County CSEA Rep tells custodial parent “CSEA can only process one bank account attachment every 6 months”. Ohio policy states at least “quarterly action”.
CDS Research
CDS Asked a Customer Service Representative of the Ohio Department of Job and Family Services Office of Child Support - Customer Inquiry Call Center “please explain why Cuyahoga County can process bank accounts every 6 months while your (Ohio) policy clearly states “quarterly”?”
Answer: “A very good question but I don’t know anything about this policy and my supervisor won’t know either. We just field questions and give numbers for the correct departments”.
CDS was directed to Ohio’s Child Support Payment Central.
Answer: “We only collect payments and disperse”.
The state’s office then routed us back to Cuyahoga County’s CSEA.
Ohio Policy
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